Privacy Policy

Last Updated: January 2025

At GasStation Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gas station management system and related services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, business name, and gas station details
• Business Information: Gas station location, number of pumps, fuel types, and operational data
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, and feedback you send to us

1.2 Usage Data

We automatically collect certain information when you use our services:

• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Usage Information: Pages visited, features used, time spent on the platform, and interaction patterns
• Location Data: General location information based on IP address (with your permission)
• Log Data: Server logs, error reports, and system performance data

1.3 Business Data

As part of our service, we process and store your business operational data:

• Sales transactions and records
• Inventory levels and stock movements
• Pump readings and meter data
• Expense records and financial information
• Customer and supplier information
• Reports and analytics data

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

• To provide, maintain, and improve our gas station management services
• To process transactions and manage your account
• To deliver real-time analytics, reports, and insights
• To enable features such as inventory tracking, sales management, and financial reporting

2.2 Communication

• To send you service-related notifications, updates, and alerts
• To respond to your inquiries, requests, and support needs
• To send you important information about changes to our services or policies
• To provide customer support and technical assistance

2.3 Business Operations

• To analyze usage patterns and improve our services
• To detect, prevent, and address technical issues and security threats
• To conduct research and analytics to enhance user experience
• To comply with legal obligations and enforce our terms of service

2.4 Marketing (with your consent)

• To send you promotional materials and offers (you can opt-out at any time)
• To inform you about new features, products, or services
• To conduct surveys and gather feedback

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication services
• Analytics and monitoring services
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, such as court orders or subpoenas
• Government requests or regulatory requirements
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Access Controls: We use role-based access controls and authentication to limit access to your data
• Secure Storage: Your data is stored in secure, encrypted databases with regular backups
• Monitoring: We continuously monitor our systems for security threats and vulnerabilities
• Regular Audits: We conduct regular security audits and assessments
• Employee Training: Our team is trained on data protection and privacy best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Request a copy of your data in a portable format

6.2 Correction and Deletion

• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)

6.3 Opt-Out

• Opt-out of marketing communications by clicking unsubscribe links or contacting us
• Manage your notification preferences in your account settings

6.4 Account Management

• Update your account information at any time through your account settings
• Deactivate or delete your account (subject to data retention requirements)

To exercise these rights, please contact us at support@gasstationpro.com or through your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Improve our platform's performance and functionality
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

8. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have an account)
• Displaying a prominent notice on our platform

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GasStation Pro
Email: support@gasstationpro.com
Phone: +91 1800-XXX-XXXX
Support: 24/7 customer support available

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.